Helping Foodservice Businesses Enhance Front-of-House Presence
while Improving their Operations, Brand, and Profits

Melamine Plates vs. China Plates: Do Your Restaurant Customers Really Care?

Okay, dealer sales reps out there, tell us if you’ve heard this one before: I can’t use melamine plates in my restaurant because my guests expect – demand – china.

A thousand times? A million? Probably more than you can count. 

In reality, however, these operators are wrong. Most restaurant guests do not care whether they’re served on china or melamine, most notably because they dont know the difference in material or even pick up the dinner plate. 

To be clear, guests care about many things regarding their dining experience, including certain aspects of dinnerware, but what it’s made from isn’t among their concerns. 

We’re here to help you break through the misconception of diners preferring china to melamine, show you what they do care about in terms of dinnerware, and highlight the benefits of using melamine plates: the most operationally friendly choice on the market.

Topics: For Dealers Dinnerware For Hotels For Restaurants

Inside the Mind of an Independent Caterer: Lessons Learned and Money Made

After working the nightclub scene in Houston for decades, I moved to sunny San Diego to follow my dream of owning a business. I filled my days with running and growing my own catering company.     

By the time I sold it 9 years later, I had learned a lot about what to do, what not to do, and how to save as much time and money as I could because, well, that’s how you run and grow a successful business. Change is always a daily event - embrace it and make it part of your growth plan.

I can say beyond a shadow of a doubt that my catering business had healthy margins and happy clients. I pride myself on that. It’s how my business matured into one of the top catering companies in this great city.

Now that I’ve moved on to a new chapter in my life (one that’s a bit easier on the back and knees), I want to share my insight with you, fellow caterer.

I’m sharing because I want your events to be the talk of the town, your companies healthy, and your employees happy and dedicated.

Here’s some Catering 101 tailored from what I’ve learned:     

Topics: Banquet Dining Dinnerware Serveware For Hotels For Restaurants

Take Your Catering from Speed Rack to Service in Seconds with Melamine Trays

As a professional caterer, you know that speed is the key to success. The faster you can serve, the more parties you can book, the healthier your company gets. That’s why nearly any professional catering service uses speed racks: you tray up your food on aluminum sheet pans, put it on the speed rack, and out the door you go.

However, once you get on-site, it’s fairly typical for operations to slow down because often caterers have to take their food off the sheet pans, re-plate it, and then serve. This step not only slows down your service but you also loose food temperature in the process.

If you opt for melamine serving trays instead of aluminum sheet pans, you set yourself up to bypass this slow part altogether, allowing you to go from speed rack to service in seconds. 

We’ll tell you why.

 

Topics: Banquet Dining Serveware For Hotels For Restaurants

5 Risks of Serving Food on Wood Boards, and the Better Choice

No doubt, as a foodservice operator, you’ve likely witnessed the uptrend of using real wood boards to serve food. You’ve surely seen this practice regardless of which segment you work or eat in, whether it’s a restaurant, catering service, hotel, or bar: Wood is everywhere.

Grasping the reason why doesn’t pose much of a challenge: Wood creates beautiful, warm presentations with an authentic vintage aesthetic. Who wouldn’t want to offer their guests these cozy emotional connections?

But there’s a problem with real wood – five, to be specific. They range from expense-related constraints to sobering sanitary issues that every foodservice operator should be aware of.

Let’s take a peek at what happens when food is served on wood boards. We’ll also show you what you, as a foodservice operator, can do about it while still achieving your desired presentation style.

 

Topics: Campus Dining Dinnerware For Hotels For Restaurants

Top 5 Ways to Affordably Upgrade Your Tabletop Without Replacing Your Plateware

When you first got into foodservice as a junior manager some ten or so years ago, the world was a different place. The Great Recession was just beginning to peak at us, smartphones were nascent, and full-service casual restaurants like yours still had the lion’s share of the restaurant market.

Now, as a GM, you’re living and working during one of the most rapidly changing times in foodservice history. Today, you’re facing complexities and disruptions like:

  • Fighting delivery proliferation, lower grocery prices, and the rising popularity of meal kits
  • Preparing for, or, depending on which markets you serve feeling the brunt of substantial minimum wage increases, low unemployment challenges, and constantly rising health care costs
  • Losing market share to an ever-growing, overcrowded competitive landscape

Nation's Restaurant News recently reported on the seriously crammed restaurant market:

"[The increase in the number of restaurants] is making the industry vastly more competitive, giving consumers more choice than they've ever had. They don't tolerate restaurants that are too expensive, too tired, too old or just plain out of favor." 

We know it’s hard out there. Every penny counts. That’s why we’ve put together this short list of the top 5 ways you can easily set yourself apart from the competition by making small, affordable changes to your tabletop. Simply by upgrading a single piece of dinnerware, you can:

  • Save the money and headaches inherent with replacing your entire plateware inventory
  • Increase the value perceived by your guests and possibly charge a bit more by doing so
  • Earn new and repeat business, cementing your place in the market
  • Create picture-ready plates for social media and be able to enjoy the fruits of your labor when your online presence gets a boost

Let’s get to upgrading!

 

Topics: Campus Dining Dinnerware For Hotels For Restaurants

2018 Barware Trends for Foodservice

If you’re in the foodservice business, especially as an operator of a casual or full-service restaurant, bar, lounge, or hotel, you know that the marketplace is as crowded as ever, making it a challenge to stand out from competitors.

A great way to stay relevant, earn new customers, and retain existing ones is to make sure you don’t fall behind the current trends. Here at G.E.T., we’re here to help you set the standard with insight on the 2018 trends for barware so you can:

  • Differentiate yourself from your competitors, strengthening your brand equity
  • Increase perceived value from your guests’ point of view with beautiful presentations
  • Even be able to charge a bit more for the same beverages, padding your bottom line

Let’s see what the future has in store for your barware style. 

Topics: For Dealers Drinkware For Hotels For Restaurants

12 Creative Plating Ideas: Onion Rings

Onion rings: Most folks in America can’t imagine a life without them. These crunchy, sweet, and salty delights are enjoyed by diners at all kinds of restaurants from greasy spoon mom and pops to fast food, fast casual, and casual chains all over the country.

We’ve taken it upon ourselves to orchestrate some creative ways to plate onion rings that fit a variety of styles, themes, and levels of formality. 

Topics: Plating Ideas Campus Dining Dinnerware For Hotels For Restaurants

Introducing Heiss Aluminum Induction Cookware

Heiss™ aluminum cookware is now available from G.E.T. Watch the introductory video featuring our resident metals expert, Mike Halles, as he tells you the many benefits this innovative cookware will bring to your foodservice operation.  

If you prefer to read, we've provided a transcription below the video. Enjoy! 

 

Topics: For Dealers Banquet Dining Campus Dining Dinnerware Serveware For Hotels For Restaurants

How Long Does Melamine Dinnerware Last in Commercial Foodservice?

As a foodservice operator, understanding your long-term investments (e.g., equipment, smallwares, etc.) can help your overall budget planning. Here at G.E.T., we're experts in alternative material dinnerware, so let's focus on that part of your operation. Many operators invest in dinnerware made from melamine because it’s one of the most durable food-safe materials on the market. 

But how long will your melamine dinnerware actually last before you need to replace it?

The truth is that a few factors play into this answer. And you actually have quite a bit of control over how long your pieces last. We'll tell you why.

Topics: For Dealers Banquet Dining Campus Dining Dinnerware For Hotels For Restaurants

8 Tips for a Profitable Salad Bar

Consumers' demand for healthy dining options isn't likely to go anywhere anytime soon. When there's demand, supply is typically not far behind, hence the proliferation of salad concepts, including self-serve salad bars. 

While you may earn repeat customers with salad bars, operators often find them expensive with low returns. As a veteran restaurateur with more than 2 decades of experience with salad bars, I've put together my own list of 8 Ways to Increase Profits at Your Salad Bar that will keep you guests coming back for more. Any operator can benefit from these tips whether you're installing your first salad bar or enhancing a legacy system. 

Topics: Campus Dining Serveware For Restaurants