Helping Foodservice Businesses Enhance Front-of-House Presence
while Improving their Operations, Brand, and Profits

Melamine Plates vs. China Plates: Do Your Restaurant Customers Really Care?

Okay, dealer sales reps out there, tell us if you’ve heard this one before: I can’t use melamine plates in my restaurant because my guests expect – demand – china.

A thousand times? A million? Probably more than you can count. 

In reality, however, these operators are wrong. Most restaurant guests do not care whether they’re served on china or melamine, most notably because they dont know the difference in material or even pick up the dinner plate. 

To be clear, guests care about many things regarding their dining experience, including certain aspects of dinnerware, but what it’s made from isn’t among their concerns. 

We’re here to help you break through the misconception of diners preferring china to melamine, show you what they do care about in terms of dinnerware, and highlight the benefits of using melamine plates: the most operationally friendly choice on the market.

Topics: For Dealers Dinnerware For Hotels For Restaurants

Help Restaurants Win with Small Dinnerware Upgrades During the Post-Recession Lag

As a seasoned sales rep helping restaurant operators put their best tabletop forward, you’ve likely heard the same excuses time and again from restaurant clients reluctant to upgrade their tableware. Many operators mistakenly think doing so is either too expensive or nota critical factor to their overall success.

We get it. Battle-wounded chain operators are fighting through the toughest year for restaurant sales since the recession, which doesn’t exactly make your job as a sales rep a walk down Easy Street.

But there you are, staring at dingy, chipped, cracked, or just plain tired tableware and you know it’s time for an upgrade – or even to simply replenish existing dinnerware with clean, bright plates from the same collection your clients are already using. 

So how do you move the conversation forward when you know it’s time for an upgrade but your client doesn’t see the light?

We’ve put together a few tips to help you guide your clients through the decision-making process and gain an understanding of how their tabletop is a fundamental component of their operation’s success.

Topics: For Dealers Dinnerware

How Caterers Can Add 66% to Rental Profits Simply by Switching Plateware

Caterers know every penny counts when it comes to a healthy bottom line. That's why finding smart, easy ways to save money is so attractive. But it's also a challenge. If it was easy, we wouldn't be writing about it and you wouldn't be reading this article. 

Part of your overall profits come from standard plateware rental charges. It's a pretty sweet profit because once your plateware is paid off, which typically only takes about 3-4 services, you're raking in pure profit on a component that you'll use at every event. 

But what if we told you that profit could be increased by 66%? And what if getting that profit increase only required switching plateware materials from china to quality melamine? 

It really is that easy. And because china and quality melamine are comparably priced, you don't have to invest any more in your plateware than you already are. 

The cost savings and resulting profit increase come from the difference in replacement rates between the two materials because china is easily breakable while melamine is naturally break-resistant. In fact:

The catering industry dictates a loss of 2 china plates every service to breakage, chipping, or cracking. Compare that to replacing one melamine plate every 20 services (or 0.05 plates every service) for the same reasons, and now you've got something worth talking about. 

Let's take a peak at a simple, real-life scenario and we'll show you just how easily you can grow your rental charge profits by 66%. 

Topics: For Dealers Banquet Dining For Hotels

2018 Barware Trends for Foodservice

If you’re in the foodservice business, especially as an operator of a casual or full-service restaurant, bar, lounge, or hotel, you know that the marketplace is as crowded as ever, making it a challenge to stand out from competitors.

A great way to stay relevant, earn new customers, and retain existing ones is to make sure you don’t fall behind the current trends. Here at G.E.T., we’re here to help you set the standard with insight on the 2018 trends for barware so you can:

  • Differentiate yourself from your competitors, strengthening your brand equity
  • Increase perceived value from your guests’ point of view with beautiful presentations
  • Even be able to charge a bit more for the same beverages, padding your bottom line

Let’s see what the future has in store for your barware style. 

Topics: For Dealers Drinkware For Hotels For Restaurants

How (and Why) to Sell Your Foodservice Clients on Faux Wood Serving Trays

Part of being a savvy salesperson is keeping an eye on trends. If you sell in the foodservice space, you have undoubtedly noticed a recent surge in the popularity of wooden boards used as serving trays. Here at G.E.T., we’ve even seen charcuterie suspended from wooden clothespins.

We get it. Wood is beautiful yet edgy and seemingly everybody wants in on the action, from family buffet restaurants to James Beard winners. But wood has a lot of problems. Especially in foodservice settings.

From being tremendously difficult to sanitize to having the shortest service life of almost any other material in foodservice, using wood as dinnerware can present some serious challenges for your foodservice clients.

By recommending faux wood, you can help your clients achieve the look they want while smartly avoiding the difficulties that come along with the real deal. And in doing so, you get to be the hero in your clients’ eyes.

 

Topics: For Dealers

Which of Your Foodservice Clients May Not Benefit from Melamine Dinnerware

As a skilled salesperson, you know that not every product is a fit for every client. That’s why you work hard to effectively target your clients to offer them useful solutions to their problems. And that’s why your clients see you as a resource and trusted business partner.

You also probably know that melamine dinnerware is an excellent fit for a huge range of foodservice clients. However, some operational practices can create displeasing results due to higher than expected replacement rates for a handful of your clients.

Here at G.E.T., we aim to use our 30+ years’ experience as leaders in melamine dinnerware to be a resource and business partner for you.

Because melamine dinnerware is a great fit for almost any kind of operation, it’s more effective to share the short list of clients who may not be. This knowledge will help you to:

  • Target your clients with precision
  • Sell them a product they’ll love
  • Build trust in your business relationships and earn repeat purchases by recommending relevant solutions
  • Save both of you some headaches dealing with post-sale customer service resolutions

Let’s take a look.   

Topics: For Dealers Dinnerware

How to Make More Commission with Enameled Cast Iron Alternative

Cookware made from colorful, enameled cast iron is sought after because of its gorgeous tabletop aesthetic and versatility in the kitchen. However, due to the price and weight of these beautiful pieces, many foodservice establishments either can't afford them or find them too cumbersome for daily operational use.

As a dealer sales rep, those two setbacks make it difficult to sell enameled cast iron to your foodservice clients even though so many of them want the look and feel. To help you tap into this demand, here at G.E.T. we've developed a new line of commercial cookware called Heiss™ that solves for these issues because it's made with induction-ready cast aluminum

You can help your clients by offering them Heiss™ cookware thanks to these and other benefits. Due to the versatility and a price point that’s within reach for almost any operation, you can enjoy healthy commissions because you now have a mass market selling opportunity. 

To help you bring Heiss™ to market, we’ve packaged everything here for you, including a:

  • Downloadable flier for small and large pieces to easily share with your clients
  • Link where you can order samples to create inviting displays in your showroom 
  • Short, sharable video highlighting the benefits of Heiss™

Let’s take a quick look at how you can earn more commission selling Heiss™ cast aluminum cookware than enameled cast iron.

 

Topics: For Dealers

Pampa Bay Review for Dealer Sales Reps: Luxury Serveware

As a sales rep who serves clients in the foodservice and hospitality industry, you’re constantly looking for ways to bring value and operational improvements to your clients. That’s why you should be informed about new luxury serveware available through G.E.T.

Pampa Bay™ luxury serveware offers foodservice and hospitality operators the look of metal, like fine silver or gold, but with the price and functionality of porcelain. Every collection offered by G.E.T. is designed with textured surfaces and sophisticated rims in different styles, adding a touch of refinement and depth to presentations.

Most collections feature titanium-plated porcelain, but a copper-plated aluminum and an aluminum-only collection are also available. 

Operators who serve on Pampa Bay™ platters, plates, and bowls, etc. can achieve high-end presentations for their guests, commanding higher prices, luxury brand perception, and increased market share.

Let’s dive into why Pampa Bay™ is an easy sell for sales reps, and how they can help their foodservice and hospitality clients create beautiful presentations.

Topics: For Dealers

Help Your Clients Make Money with Merchandising Displays (While You Do, Too)

As you sell products to foodservice and hospitality businesses, it's nice to find new offerings that are easy for you to sell and for them to access. But it’s an absolute pleasure when those products help both of you make money by creating high-impact impressions and attracting customers' attention. As we all know, making more money comes from delighting guests so they spend more.

The most dependable commodity items like pots and pans, napkins, plateware, etc., may help you earn commission (depending on your finance structure), but they’re a cost center for your clients. Not many options exist on the market that can make money for both of you.  

G.E.T.’s new collection of merchandising display solutions does just that.

Topics: For Dealers

1 Tip to Help Hotels Earn Better Online Reviews

If you operate a hotel, you're probably painfully aware of how important your online reputation is for growing your business. No matter how big or small or scrappy or sophisticated your business is, the coveted 5-star (in some cases 10-star) review means the same thing to every hospitality operator: more revenue and repeat business. 

Breakfast offerings - particularly free breakfast - represent one key area where hotels can win over their guests and score more 5-star reviews. At many budget and mid-tier hotels, free breakfast is now expected as opposed to being a perk like it was several years ago.

But how are you supposed to stand out from the noise if every operator is doing the same thing?

We'll show you how to take your free breakfast offerings from good to great, leading you to better online reviews and increased revenue. 

Topics: For Dealers Banquet Dining Serveware For Hotels