Helping Foodservice Businesses Enhance Front-of-House Presence
while Improving their Operations, Brand, and Profits

1 Tip to Help Hotels Earn Better Online Reviews

If you operate a hotel, you're probably painfully aware of how important your online reputation is for growing your business. No matter how big or small or scrappy or sophisticated your business is, the coveted 5-star (in some cases 10-star) review means the same thing to every hospitality operator: more revenue and repeat business. 

Breakfast offerings - particularly free breakfast - represent one key area where hotels can win over their guests and score more 5-star reviews. At many budget and mid-tier hotels, free breakfast is now expected as opposed to being a perk like it was several years ago.

But how are you supposed to stand out from the noise if every operator is doing the same thing?

We'll show you how to take your free breakfast offerings from good to great, leading you to better online reviews and increased revenue. 

Topics: For Dealers Banquet Dining Serveware For Hotels

Introducing Heiss Aluminum Induction Cookware

Heiss™ aluminum cookware is now available from G.E.T. Watch the introductory video featuring our resident metals expert, Mike Halles, as he tells you the many benefits this innovative cookware will bring to your foodservice operation.  

If you prefer to read, we've provided a transcription below the video. Enjoy! 

 

Topics: For Dealers Banquet Dining Campus Dining Dinnerware Serveware For Hotels For Restaurants

How Long Does Melamine Dinnerware Last in Commercial Foodservice?

As a foodservice operator, understanding your long-term investments (e.g., equipment, smallwares, etc.) can help your overall budget planning. Here at G.E.T., we're experts in alternative material dinnerware, so let's focus on that part of your operation. Many operators invest in dinnerware made from melamine because it’s one of the most durable food-safe materials on the market. 

But how long will your melamine dinnerware actually last before you need to replace it?

The truth is that a few factors play into this answer. And you actually have quite a bit of control over how long your pieces last. We'll tell you why.

Topics: For Dealers Banquet Dining Campus Dining Dinnerware For Hotels For Restaurants

How to Minimize Catering Food Waste

We recently noticed that our customers have been more interested in 1/2 and 1/3 size food pans for their chafing dishes than the typical hotel pans they usually request. This shift in demand got us curious about what's going on in the catering industry, so we asked around.

There are some smart caterers out there! They've figure out how a very simple technique can significantly reduce food waste and keep more money in their pockets. It was a really great tip for us, so we're here to share it with you.  

Topics: Banquet Dining Eco-Friendly Dining Campus Dining Serveware For Hotels

Cost of Plastic vs. Glass Drinkware for Foodservice

All foodservice establishments need drinkware for guests, regardless of the style or volume of service. If you’re a foodservice operator, you may have been faced with the decision of whether to purchase glass or plastic drinkware. But with so many options, the choice can be difficult to navigate or even know where to start.

You have your bottom line to consider, as always, but what other areas of operation might be impacted by the material you choose? Most importantly, how will your decision impact your bottom line beyond the initial investment?

Here at G.E.T., we’re big fans of our customers getting the best bang for their buck, but also finding the perfect product to fit brand and service style needs. We’ve put together some key cost points to consider when deciding between plastic or glass drinkware.

Topics: For Dealers Banquet Dining Campus Dining Drinkware For Hotels For Restaurants

Stained Melamine Dinnerware May Cost You Customers (And How to Avoid It)

To say that profit margins in the foodservice industry are tight is an understatement. Commodities and labor markets can fluctuate wildly, putting ever-increasing pressure on operators to control their costs while increasing profits. 

There's not much anyone can do about market fluctuation. However, looking at cost centers that are within your control, like how tableware is cared for, can help to reduce replacement rates and encourage repeat visits, leading you to better profit margins. 

Not following proper care and maintenance for your melamine dinnerware - or china, for that matter - can lead to staining. But that, too, is well within your control so long as your staff are educated about how to treat this necessary investment. We're going to show you how an educated and well trained labor force is key to avoiding staining and/or removing it, and why doing so can help you earn repeat guests and control costs in an unpredictable world. 

Topics: Banquet Dining Dinnerware For Restaurants

Which Common Plastic is Best for Foodservice Drinkware: Tritan vs. SAN vs. PC

As a foodservice operator, you may not have given much thought to which kind of plastic your drinkware is made from. Considering the tight margins in this industry, you've probably focused more on price than anything else. But what if we told you that focusing on the material your plastic drinkware is made from can have a bigger impact on your overall bottom line than just looking at the price? 

It's true. Depending on your operational needs and brand positioning, you may be spending more than you need to on your drinkware. Or you may not be spending very much, but replacing your drinkware more often due to chipping, cracking, or breaking, which costs you more in the long run. 

We're going to give you an overview of three different kinds of drinkware plastics - Tritan™, SAN, and PC - to see how they compare in terms of durability, replacement rates, and segment use cases. 

Topics: For Dealers Banquet Dining Campus Dining Drinkware For Hotels For Restaurants

One Easy Customer Loyalty Tip for Restaurants

Most people go into foodservice to create profitable businesses. Yes, it's still about the food, but ultimately, businesses need to maintain healthy margins to survive in this highly competitive market. Earning repeat customers is one of the best ways to establish a well respected and growing restaurant brand.

What makes your guests come back? Some things are obvious, like food, service, perceived value, and creating special experiences. Even a sense of community and belonging help garner raving fans. But not many folks think of tableware, even though it plays a huge role in cementing positive perceptions and experiences for your guests. Let's take a look at how it can help customer retention efforts at restaurants. 

Topics: Banquet Dining Dinnerware For Restaurants

Which is Better for Off-Site Catering: Chafing Fuel, Induction Cooktops, or Butane Gas?

Off-site caterers encounter different environments and resources at nearly every event site, requiring more problem solving and adaptability skills than most traditional commercial kitchens demand. If your catering menu includes hot food options, one constant you'll need to navigate is finding the right tool for providing direct or indirect heat, or possibly both.

We're going to take a look at how chafing fuel, induction cooktops, and butane gas heat sources solve for different resources, rules, and restrictions that off-site caterers often face while serving at various venues.

Topics: Banquet Dining Serveware For Hotels

Drinkware for Foodservice: Key Attributes to Consider When Buying

Whether you're a first-time foodservice operator opening your premier location, or you're a 30-year veteran  who's interested in overhauling your drinkware program, taking a few key attributes into consideration can help you make the best drinkware purchase for your establishment. Generally, knowing what you want in terms of ounce capacity, material (PC, SAN, or Tritan™ plastics, or glass), and segment use cases will help guide you to the best products for your needs. 

Topics: Banquet Dining Campus Dining Drinkware For Hotels For Restaurants